Privacy policy

Who we are

Avvgo is a road-trip app for iPhone and Android, made by a family in Jaipur, Rajasthan, India. In this policy, “Avvgo”, “we” and “us” mean the people who make and run the app. Under India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”), we are the Data Fiduciary for the personal data described here.

To be completed before publishing: the operator’s legal name and postal address.

Questions, requests and complaints about privacy go to privacy@avvgo.me. The same address reaches our grievance officer.

The short version

• Your trips are recorded and stored on your phone first.
• Backing up to the cloud is optional. The backup is stored in India (Mumbai).
• The AI assistant sees trip totals only, never your raw GPS trail.
• Live trip links are random, expire, and are under your control.
• No ads. No tracking for advertising. We never sell or rent your data.

What stays on your phone

The app keeps a database on your device with:

• your trips: start and end times, GPS points, distance, speeds, averages, breaks, legs, and any corrections you make (such as “It was traffic”);
• your vehicles, their fuels, mileage and the speed alert limit you set;
• fuel fill-ups (quantity, rate, amount, full tank or not, station, time and place) and trip expenses such as tolls;
• small learned models built from your own trips, for example how you tell breaks from traffic, your usual pace and usual stops;
• cached map results such as nearby fuel stations, kept for up to 30 days;
• your settings and your conversations with the assistant.

Exports (PDF, CSV and share cards) are created on your phone. They only leave it if you choose to share them.

Optional cloud backup

If you turn on backup or sign in, the app copies the data above to Google Firebase (Cloud Firestore) in the asia-south1 (Mumbai) region, so you can restore it or use it on another phone. Your account is identified by a Firebase user ID. If you sign in with Google or Apple, we receive the basic account details those services share (usually a name, an email address and an ID). Firebase security rules let only your own account read or write your trips.

Location

Avvgo uses precise location, including in the background, only while a trip is being recorded. That is what lets it work with the phone locked. Location is not collected when no trip is running. You can stop a trip at any time, and you can withdraw location permission in your phone’s settings (the app then can’t record trips).

Maps, search and fuel stations

• Google Maps. The map is drawn by the Google Maps SDK, and place search, route options and addresses come from Google Maps Platform. Searches and the area you are looking at are sent to Google, through our server where possible. Google’s use of that data is covered by the Google Privacy Policy. Map data © Google.
• OpenStreetMap. Fuel and CNG station data, and the map on live trip links, come from OpenStreetMap. Data © OpenStreetMap contributors, available under the Open Database Licence.
• TomTom. To double-check whether a station sells CNG, our server may send an approximate location to TomTom’s search service. These lookups are used live and not stored.
• Our server. Map and assistant requests go through a small server we run on Cloudflare Workers. It keeps short-lived caches (up to an hour) and per-account request counts to prevent abuse. It does not keep your trips.

The AI assistant

When you ask the assistant something, the app builds a summary of your trips on your phone (for example dates, start and end place names, distances, averages, driving and break minutes, and fill-up totals) and sends it with your question to our server. Our server passes it to an AI model hosted by NVIDIA through NVIDIA’s API.

• Raw GPS points are never sent to the AI.
• Every number in an answer is checked against your own data before you see it.
• NVIDIA processes these requests under its own terms, which may allow it to keep and use the content to run and improve its service. Please don’t put personal details you wouldn’t want shared into your questions.
• The assistant is optional. If you never use it, nothing is sent.

Live trip links

You can share a live link to a trip, for example with family. The link contains a random, unguessable code. While sharing is on, the app updates a record about every 15 seconds with: the name you chose to show, the vehicle, the car’s current position, speed, both averages, distance, status (driving or on a break) and estimated arrival time.

• Anyone who has the link can see this while it is active. Share it only with people you trust.
• The link stops showing the trip when the trip ends or when it expires, and you can switch it off at any time.
• Live trip pages are hidden from search engines.

Siri, Gemini and the car screen

If you use Siri or Gemini to start a trip or hear your averages, the voice request is handled by Apple or Google under their privacy policies. The Lock Screen, Dynamic Island, CarPlay and Android notification views are drawn on your device.

Email and support

When you write to us or use the support form, we receive your name, email address and message. We send emails, such as replies and account messages, through Brevo. We use your email only to answer you and for messages about your account, never for advertising, and we never sell it.

This website

avvgo.me is hosted on Vercel. It uses no analytics, no advertising and no tracking cookies. Like any web host, Vercel processes standard request data (such as IP address and browser type) to deliver pages and keep the site secure.

Who processes data for us

Some of these providers may process data outside India. We only use them for the purposes above. We do not sell, rent or trade personal data, and we do not show ads.

How long we keep data

• Data on your phone stays until you delete it or uninstall the app.
• Cloud backup data stays until you delete it or delete your account.
• Live link records are removed after the trip ends or the link expires.
• Server caches last up to an hour; cached place coordinates last no more than 30 days.
• Support emails are kept as long as needed to help you, and then deleted.

Your rights under the DPDP Act 2023

You can:

• ask for a summary of the personal data we hold about you and how we use it;
• ask us to correct, complete or update it;
• ask us to erase it, and withdraw consent at any time (this does not affect anything done before);
• nominate someone to act for you if you die or can no longer act yourself;
• raise a grievance with us, and if you are not satisfied, complain to the Data Protection Board of India.

The quickest way to erase everything is in the app: Account → Delete account. See Delete your account for other ways. For any other request, email privacy@avvgo.me. We aim to reply within 7 days and to complete requests within 30 days.

If you live outside India

If you are in the European Economic Area or the UK, the GDPR gives you similar rights: access, correction, erasure, restriction, portability and objection, and the right to complain to your local data protection authority. We rely on your consent and on providing the service you asked for. If you live in California, the CCPA gives you the right to know, delete and correct your personal information. We do not sell or share personal information for cross-context behavioural advertising. Use the same contact address for any of these requests.

Children

Avvgo is meant for drivers. You must be 18 or older to create an account. We do not knowingly collect personal data from children; if you think a child has given us data, write to us and we will delete it.

Security

Data travels over encrypted connections. API keys stay on our server, not in the app. Cloud data is protected by Firebase security rules so only your account can reach it. No system is perfectly secure; if a breach affects you, we will tell you and the Data Protection Board as the law requires.

Changes and contact

If this policy changes in a way that matters, we will update the date at the top and tell you in the app before the change takes effect. Write to privacy@avvgo.me with any question.