Delete your Avvgo account
You can delete your account and the data that goes with it at any time. Pick whichever way is easiest for you.
In the app
- Open Avvgo and go to Account.
- Tap Delete account.
- Confirm. Your account, cloud backup and live links are deleted.
Want to keep a copy first? Export your trips as CSV or PDF from the trip history before deleting.
Without the app
If you no longer have the app or the phone, email privacy@avvgo.me from the email address you signed in with, or use the support form and choose “Delete my account”. We may ask you to confirm that the account is yours, and we will finish within 30 days and write back when it’s done.
What gets deleted
- Your account and sign-in link with Google or Apple.
- Every trip, GPS point, break, fill-up, expense, vehicle and setting in the cloud backup.
- Learned models built from your trips, and your assistant history.
- Any live trip links you created.
What may be kept for a short time
- Copies held inside our providers’ systems can take up to 30 days to clear completely.
- Support emails, if we need them to finish your request, are deleted afterwards.
- Anything the law requires us to keep, only for as long as required.
Trips stored on your phone stay there until you delete them or uninstall Avvgo. Files you exported or shared yourself are not affected.